Policies & Procedures
We enforce a 2-hour pick-up policy. After 2 hours there will be an additional charge of $25 added. We want your pet’s grooming experience to be a good one and more time in the kennel could be too stressful!
In the event of a late drop off for your appointment we can accept you up to 15 minutes late, any later than 15 minutes and you may be asked to reschedule for another day.
Cancellation/ No call no show fee: If with-in 24 hours from scheduled appointment you will be charged 50% of the total groom price.
All Vaccinations need to be up to date before appointments are made!
Do you have any general Grooming questions?
Please contact the Grooming Department directly by email at [email protected].