You are required to bring your pet’s food with you. We also offer food for purchase if needed. However, please ensure that the food is pre-portioned by meal in individual bags or containers. For instance, if your pet eats twice a day, you should provide two seperate bags or containers that day. Medications must be in their original containers and clearly labeled with the medication’s name.

Feeding and medication schedules are as follows: 6:00am, 12:00pm, 3:00pm, and 8:30pm

If your pet is a free-feed eater, we kindly request that you bag their food on a per-day basis. You can provide a single bag of food per day, and we will leave it accessible for them throughout the day. However, it’s essential that the food is portioned out by day.

If your pet has a strict medication schedule, we will adhere to it.

Drop Off Information:

• Drop off is Monday – Friday 8:00 a.m. – 5:30 p.m. and Saturday/Sunday 8:00 a.m. -4:30 p.m.

Pick-up Times & Late Pick-up Policy:

• Regular pick-up time is between 8:00 a.m. and 12:00 p.m.
• For pick-ups after 12:00 p.m., there will be an additional $33 late check-out fee.
• Pets must be picked up before 5:30 p.m. Monday through Friday and 4:30 p.m. on Saturday/Sunday

Early drop-off and late pick-up options are available for an additional $10 fee added to your stay. Monday through Friday only. Excluding Holidays.

Weekday Schedule for Dogs:

• 5:45 am: Breakfast
• 6:00 am – 7:00 am: Playtime
• 7:30 am – 12:00 pm: Rest time and excursions
• 11:00 am: Lunch Feeding
• 12:00 pm – 1:15 pm: Playtime
• 3:00 pm: PM feeding
• 1:30 pm – 7:00 pm: Rest time and excursions
• 7:00 pm – 8:30 pm: Playtime
• 8:30 pm: Bedtime feeding

Weekend Schedule for Dogs and Cats (Saturday and Sunday):

• 5:45 am: Breakfast
• 6:00 am – 8:30 am: Playtime
• 8:30 am – 3:10 pm: Rest time and excursions
• 12:00 pm: Noon feeding
• 3:00 pm: PM feeding
• 3:10 pm – 8:30 pm: Playtime
• 8:30 pm: Bedtime feeding

Cats:

• Throughout the day: Cats are rotated to play in the cat room, dependent on availability.

Closed (No pick-up or drop-offs for boarding or PLAYCARE):

• New Year’s Day
• Easter Sunday
• July 4th
• Thanksgiving Day
• Christmas Day

Open from 8:00 am – 12:00 pm (noon) (Boarding drop-off and pick-up only, NO PLAYCARE):

• Memorial Day
• Labor Day
• Christmas Eve

Please note that our dedicated staff is here to care for your pets every single day, ensuring their well-being and comfort.

We can accept up to 5 dogs at a time that are not allowed to interact with other dogs in the facility. If your dog is designated as a ‘no-play-group’ dog, we encourage you to select activities from our excursions and add-on list to provide your dog with exercise. These dogs still go out to their own space for the same amount of time as the group-play dogs; however, they do not receive individualized attention.

All pets visiting Leashes & Leads must provide proof of the following vaccinations: DHLPP (Distemper Combo), Rabies, and Bordetella (recommended every 6 months). While not required, we highly recommend that your dog receive a yearly influenza shot. To ensure a smooth reservation process, please provide your pet’s vaccination records before making your first reservation.

You can send your vaccination records to us via the following methods:

Email: guestservices@leashesandleads.com
Text: (855) 711-2613
Fax: (507) 424-1695

At Leashes & Leads, we prioritize the happiness and health of your dogs during their visits. To ensure this, we have a policy of keeping our intact (un-neutered) male guests who are 9 months and older separate from our other guests during playtime. Rest assured, they will still have the opportunity to enjoy playtime in our private yards, but they will not be part of the regular play groups.

We offer a variety of add-ons and excursions to enhance your pet's stay. If your reservation is already made, please call, text, or email to add on additional services. You can also add these through your pre-check link that you will receive before your drop off date.

What to Bring:

• Food – please bring pre-portioned per serving / per day in individual baggies.
• Current vaccination records sent to us at least 24 hours prior to your arrival day.
• Collar, leash, and ID Tags.
• Medications need to be in separate containers – please do not mix with food.
• You may also bring treats and toys (please limit 2 toys) that you feel comfortable with being unsupervised with.

What NOT to Bring:

• Please do NOT bring the following:
  • Blankets, Bedding, and Bowls.
  • Large food bags or containers.
  • Crates.
  • Rawhides or bones.

If your pet is a free-feed eater, we kindly request that you bag their food on a per-day basis. You can provide a single bag of food per day, and we will leave it accessible for them throughout the day. However, it’s essential that the food is portioned out by day.

Fees Include:

• Late check-out fee: $35 for dogs and $17 for cats for pick-ups after noon on the day of departure.
• Peak pricing fee: $10 per pet during holidays, busy times, and summer weekends.
• Feeding fee for non-portioned food: $4 per day.
• Cancellation within 48 hours: One-night charge.

Please note that all fees mentioned above are per pet.