Guest Services Associate – Retail Specialist

We are looking for a skilled individual in customer service and retail. This position is the "face" of our company and is a position where customers make first contact with our business, so first impressions and follow-through are critical must have qualities. Must have a positive "can do" attitude and be friendly. Computer skills are important: kennel software, word, excel, and a variety of other technical skills. Other qualities and skills important to us are: organizational skills, pays attention to details, a quick learner, and phone etiquette. Flexible hours are preferred, but currently looking for nights and weekend availability.

Hourly wage is between $10-$15 p/hour depending on experience

Job Summary

Duties will include, but are not limited to:

  • Learning and selling retail products
  • Inventory and weekly ordering
  • Delivery check-ins and stocking
  • Checking in and checking out dogs
  • Point-of-sales operations
  • Reservations
  • Answers customer questions
  • Answers the phone
  • Organize and prep for evening and next day

Job Requirements

Guest Services Associates will be required to do the following:

  • Effectively multi-task
  • Answer phones
  • Learn to run our POS system
  • Learn our reservations software
  • Manage customer database
  • Have computer skills

Job Qualifications

Qualified candidates will need to have the following:

  • Must be able to lift minimum 50 lbs.
  • Must be able to handle large breed dogs
  • Must be passionate about pets
  • Must be friendly and approachable and have strong customer service skills
  • Must be able to thrive in a team environment

Questions about this career?

Contact us (507) 282-2710 or email

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